A Message from Max Roberts

We Speak Student

"I come to the bookstore because
there is someone there to help me."
- Student, Class of 2016

$244M

in textbook savings
2013/14 Academic Year

Faculty First

"It will be critical in the next year for the bookstore team to take the relationship and connection with faculty to the next level and re-introduce the bookstore as a service
provider to faculty."
- Client, University of Houston




72,000 registered users

increase in online adoptions

Experiences that Inspire

"I would like to have more chances to take surveys, polls, and offer input to my university bookstore."
- Faculty member, University of Pennsylvania

Strength in Numbers



In Store

7% increase in school spirit apparel

7% increase in spirit gifts and accessories

increase in grocery, food and candy sales

Online

30% increase in general merchandise sales

laptop and hardware sales up 154%

$1M in online sales on just CyberMonday

school supplies up 33%

Listening for Success

"Barnes & Noble is on the cutting edge.
They listen to our needs and work with us."
- Client survey feedback, 2014

Partnering for Success

96%

of campus partners rate the quality of our partnership as either
excellent or good

80%

of campus partners rank our customer service and retail expertise as top differentiators in the market



it’s about connection